NGA 911 Receives International Community Impact and Service Award for Bringing World-Class Emergency Response System to the Philippines

Torrance, California, August 15, 2026 — California-based public safety technology company NGA 911 LLC has been awarded the prestigious Community Impact and Service Award by the International Asian American Business Expo (IAABE) in California for bringing world-class emergency response system to the Philippines.

Next Generation Advanced 911 (NGA 911) is a global leader in emergency communications technology that develops systems to connect people in their most critical moments to police, fire, and emergency medical responders.

 

The provider of advanced cloud-based Next Generation emergency communications and public safety solutions modernizes traditional dispatch infrastructure by using IP-based systems to reliably transmit voice, text and video during critical incidents.

The award was presented to NGA 911 at the IAABE Legacy Gala at the Torrance Marriott in California on August 7. The affair was hosted by the Coalition of Filipino American Chambers of Commerce (COFACC) – a national alliance of over 61 Filipino American Chambers of Commerce spanning over 20+ U.S. states.

IAABE International Honors are supported by participating consulates from the Philippines, Brunei, India, Indonesia, Malaysia, Mexico, and Sri Lanka.

 

The Philippine Consulate General in Los Angeles — one of the Philippine government's largest consular posts, serving approximately 1.3 million Filipinos across Southern California, Southern Nevada, and Arizona — nominated NGA 911 for the award.

 

“We recognize the company’s efforts to bring a unified emergency response system modeled after the U.S. 911 system to the Philippines. Its full implementation will benefit a huge number of our Filipino population,” Los Angeles Consul General Adelio Angelito Cruz said.

 

Ishka Villacisneros-Tusjakova, Chief Financial Officer of NGA 911 in the United States and President of Next Generation Advanced 911 Philippines received the award on behalf of the company.

 

"This recognition is an opportunity to put the Philippines on an international stage as an example of what can happen when American innovation meets Filipino leadership and public service. As a Filipina, I am proud that the work we are doing can become a model for other ASEAN countries — and inspire us to keep building technology that reaches more people and ultimately saves more lives. If our work can inspire another city or another country to modernize emergency response, then this recognition becomes something much bigger than Next Generation 911," Villacisneros-Tusjakova said.

 

Today, NGA's technology supports emergency communications across the United States and powers the Unified 911 system of the Philippines. Every day, its platform helps ensure that emergency calls and critical information reach dispatchers quickly and accurately, enabling first responders to save lives and protect communities.

 

Soon, citizens will be able to do far more than make a voice call. They will be able to text 911, send photos, videos, and share real-time information with emergency responders to provide critical situational awareness even before help arrives. Through continuous innovation, NGA is helping redefine the future of public safety, Ms. Villacisneros-Tusjakova added.

 

The Philippines became the first country in Southeast Asia to adopt this US-grade emergency system and is the only ASEAN country where next-generation technology is fully implemented and actively being used. Neighboring countries like Thailand, Indonesia and Vietnam are looking to the Philippines as template for upgrading their own legacy infrastructures.

Prioritize Safety During the Holy Week Break; Know How to Call 911

The Holy Week starts on March 22 and despite the prohibitive fuel price hike, families and groups are still expected to travel by land, sea or air.

Whether the chosen destination is near or far, or even if one decides to stay at home, safety should continue to be the top priority.

Summer travelers must make sure to secure their homes by locking all doors and windows, unplugging all electrical cords to disconnect appliances, computers, air conditioners, TV sets and the like to protect them from power surges and to conserve electricity.

Travelers or even those who stay at home should always be alert for incidents of fire, theft, break-ins, medical emergencies or even suspicious activities.

The good news is that calling for help when there are emergencies, accidents or break-ins has never been easier. NGA 911 Philippines, provider of the next generation advanced technology being used by the nationwide Unified 911 System, says citizens all over the country now have unprecedented access to the national police, the Bureau of Fire Protection and emergency services.

Anyone can dial 911 from anywhere in the country for quick, integrated assistance from first responders, says NGA Philippines Country Head Robert Llaguno. Whether calling from a landline or a mobile phone the call will be routed through a single system to the nearest police, fire or medical response unit.

The Unified 911 system can respond to voice, text or video messages and its GPS feature can accurately locate callers wherever they are, Llaguno said.

For mobile phone owners, there is more good news. They can call 911 even without load or an active mobile plan on their phone. 911 calls are always prioritized and are free of charge, regardless of SIM card status.

How does the unified 911 system respond to emergency calls and why is it considered a landmark achievement in emergency response in the country?

Once a caller presses the numbers 911 on his or her gadget, the call instantly goes through an integrated network to a central point. Trained responders pick up the call in just two rings and can converse with the caller in different local dialects, Llaguno said.

The responders can evaluate the call to determine what type of emergency response is needed.

Quick response is guaranteed because the integrated system links the call to the Philippine National Police (PNP), the Bureau of Fire Protection (BFP) and local governments for effective coordination. Geo location pinpoints exactly where the emergency is taking place and first responders can arrive on the scene right on time. Police, fire or medical units are dispatched as needed.

Whether in cities or in tourist locations in the country, the 911 call can be placed and first responders will arrive.

However, Llaguno says 911 must be dialed for true emergencies only. Besides, the intelligent system can identify and locate prank callers and address them accordingly.

“Dialing 911 in case of emergency – whether you are on vacation, on the road, or at home – provides a streamlined, efficient way to get urgent help from the police, the fire department or from medical services. This time we have just three universal numbers to remember – 911 – unlike the many different numbers that were unique to various LGU’s before.”

“Today we are at par with countries in Europe and the United States that use the next generation advanced technology. It is a major leap in public safety modernization,” Llaguno said.