GCash, NBI, PNP Joint Effort Blocks 900,000 Fraudulent Accounts

GCash, the country’s leading mobile wallet, has barred over 900,000 users suspected of fraud from January 2021 to March 2022 through its joint efforts with authorities as it ramps up app security and fraud management to better protect customers 

GCash is working with the National Bureau of Investigation (NBI) and the Philippine National Police (PNP) in its crackdown against fraudsters to fight online scam. 

 

With its #GCheckMuna campaign, GCash customers are empowered to protect themselves and become more vigilant in the face of fraud. 

 

“GCash has been providing invaluable service to Filipinos, especially during the pandemic. It is crucial that we work together to protect the platform against fraud. As we continue to bolster our security system, we are also counting on the support of our customers and ask that they be vigilant against online scam,” said GCash President and CEO Martha Sazon.

 

GCash’s GCheck has the following tips to protect accounts:

 

Tip 1: Never share your MPIN or one-time password (OTP). Scammers often pose as a GCash representative or a friend to trick you into giving your OTP. Remember that your MPIN or OTP are only for you.

 

Tip 2: Only do GCash-related activity inside the app. Some scammers use similar-looking phishing sites to ask customers to verify or log-in. Beware of this scamming scheme! When asked to verify or log-in, only do so on the GCash app. 

 

Tip 3: Be careful who you transact with. Before making any online transaction, be sure to research and read reviews on the product you’re buying and who you’re buying it from.

 

Tip 4: Only go to official GCash channels. For all concerns, go to the GCash Help Center (help.gcash.com).  For your safety, never post your inquiries on social media. GCash will never send any personal message to address concerns.  

 

GCash also encourages users to report fraud through Chat with Gigi, the newest beta chatbot. Reported fake pages are taken down within 24 hours.

 

To make sure that cybercriminals are monitored, caught and apprehended, GCash also works closely with the National Bureau of Investigation (NBI)-Cybercrime Division and the Philippine National Police Anti-Cybercrime Group (PNP ACG) in preventing scams and other illegal activities and apprehending any guilty parties. Likewise, GCash also ensures strict compliance with the guidance of the Bangko Sentral ng Pilipinas and the Anti-Money Laundering Council to ensure the safety and security of customers.

 

For fraud concerns, visit the Help Center at help.gcash.com. 

 

To know more, visit www.gcash.com.  

 

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About GCash

 

GCash (G-Xchange, Inc.) is the #1 Financial App in the Philippines. Through the GCash App, customers can easily purchase prepaid airtime; pay bills at over 1.3k partner billers; send and receive money anywhere in the Philippines, even to other bank accounts; purchase from over 4.5M partner merchants and social sellers; cash-in and cash-out at over 170k partner agents; and get access to savings, credit, insurance and invest money all at the convenience of their smartphones. GCash is a wholly-owned subsidiary of Mynt (Globe Fintech Innovations, Inc.). 

GCash was recognized by The Asian Banker (TAB) and by the IDC in 2021 for its outstanding digital financial inclusion programs impacting more than 55 million Filipinos in the country today.

SECURING NBI CLEARANCE BECOMES EASIER UNDER NEW SYSTEM

Manila, Philippines -- 18 May 2015 -- Falling in line at the NBI office for almost awhole day is now a thing of the past. With the full implementation of its on-line registration, Appointment and E-payment System, securing an NBI clearance has become faster, easier and more convenient.

From a 6-step process, the new system has considerably reduced the entire process into three (3) steps: 1) On-line registration, appointment and e-Payment; 2) Photo capture & fingerprint biometrics; and 3) Clearance printing.

“The online registration, appointment and e-Payment system is the bureau’s response to provide a more efficient and convenient process of issuing NBI clearance. It is the solution to eradicate queuing at the NBI clearance centers, shorten both waiting and processing time,” said NBI Director Virgilio Mendez.

The improvements and innovations have made the experience of securing the NBI hassle-free and convenient thru the following:

First, register online at NBI Clearance website - clearance.nbi.gov.ph.  Complete the application form, secure an appointment date then pay the processing fee, which can be made through the following channels:

 Online Banking – customers with local Internet banking access from banks such as BDO, BPI, Metrobank, RCBC, Unionbank, UCPB, Chinabank, PNB, MAybank, Sterling Bank and Eastwest bank can pay online using with real-time debit to their account.

 Over The Counter (Bank) – customer can go to any participating bank (BDO, BPI, Metrobank, RCBC, Chinabank, EastWest Bank, Landbank, Maybank, PNB, Security Bank, Sterling Bank, UCPB and Unionbank) and pay over the counter.

 Over The Counter (Non-Bank) – customers can go to any outlet of Bayad Center, LBC, and Robinsons Dep’t Stores

 ATM and Debit Cards – For customers with ATM cards by BDO, BPI, Unionbank, Chinabank, Maybank, RCBC, PNB and UCPB can pay via ATM.

 Mobile Payment – G-Cash On appointment date, the applicant may proceed to any  of the seventy two (72) NBI Clearance Processing Centers located nationwide for the Photo Capture and Fingerprint Biometrics (2nd step) and Clearance Printing (3rd step).

For applicants with no Internet access, the NBI, as an initial step, has set up computer workstations at its Main clearance processing center in Manila, free of charge. In so far as the Regional and District Offices are concerned, the same will be attended to very soon.,jhl Director Mendez said “the new NBI Clearance Processing system is a step towards improving the service the NBI provides the various publics. In fact, since the full implementation of the new system early this year, there has seen significant improvements and positive feedback”.