LBC Business Innovations shared at PH Digicon 2022

Manila, Philippines – Top courier company LBC is fully embracing various business innovations to keep itself relevant to the market and responsive to its ever-growing customer base.

This was shared Senior Vice President and Head of the Information Technology division Alexander Francis Deato the premier thought leadership event BOUNDLESS: Philippine Digital Convention 2022 (PH Digicon 2022) during his talk on “Dissuading Digital Hesitation & Propelling Digital Transformation” last October. 28. 

Deato said that as an enterprise LBC is constantly evolving and embracing new technologies and innovations. Exploring strategic insights, looking at technologies that can be adopted, and leaning on the expertise of its workforce enables LBC to go through its transformation journey and remain as relevant as ever.  

“We make technology work for the enterprise, so we can focus on our core business, which is logistics”, he said.  As the Philippines’ first proponent of the internet and e-commerce, LBC had the first on-line gift shop - the Express Regalo - the first on-line flower delivery through Flowers Express, the first on-line entertainment gifting through the singing telegram, and Digiprint, a popular printing shop that also provides photo delivery. “LBC pioneered services that address a variety of meaningful needs through the use of technology and skilled people who can handle complex processes,” Deato said.

The pandemic brought with it a host of challenges, from lockdowns, transportation restrictions, and the company’s teams of riders and warehouse workers performing their duties while avoiding the dreaded virus.  But because the management brought into the need to transform digitally earlier, starting from their president Miguel Angel Camahort, it became imperative to make everyone involved understand their role and how their contributions build to the overall goal.  

“The first order of business was to make the rounds in all local areas, across the country, and around the world. The transformation launch addresses all aspects of LBC, including focused operations, support systems, data analytics, and customer care service tools.” 

Deato revealed that LBC’s HR department has gone digital and automated with many services digitally accessible to all employees and enabled the company to easily shift to a work-from-home environment.

LBC also managed its resources with greater speed and efficiency.  From using networked data on the cloud, migrate to off-premise data storage, to launching a feature-filled customer app, and introducing platform as a service, the company was able to launch new products in shorter time periods.  “This allowed us to be more agile in adapting to changing business requirements and improving our offerings,” Deato said. 

“We will continue to focus on our core competencies while adapting to evolving technologies and attempting to understand each segment of our customers. Giving them what they require at a level to which they can adapt. Hopefully, we can all transition them to the digital future that awaits them. At LBC, we keep moving for the better!”

BOUNDLESS: Philippine Digital Convention 2022 (PH Digicon 2022) was held at the Marriott Grand Ballroom. 

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About LBC

LBC is the Philippines’ market leader in retail and corporate courier & cargo, money remittance, and logistics services. With a growing network of over 1,600 branches in the Philippines, over 200 hubs & warehouses, and thousands of partners, and agents in over 30 countries, LBC is committed to moving lives, businesses, and communities and delivering smiles around the world, even during the Covid-19 Pandemic. Listed in the Philippine Stock Exchange through LBC Express Holdings, Inc., LBC aims to deliver value to all of its stakeholders, as it has for over 70 years.  Founded in 1945 as a brokerage and air cargo agent, LBC pioneered time-sensitive cargo delivery and 24-hour door-to-door delivery in the Philippines. Today, it is the most trusted logistics brand of the Global Filipino. 

LBC can move it for you: visit www.LBCexpress.com, or call telephone +632 8585 999 (Metro Manila), 1 800 10 8585 999 (Provincial), +632 9086 522 (Solutions) and follow LBCExpress (Facebook and Twitter). For corporate information, visit www.LBCExpressHoldings.com.

LBC to Provide Support for IKEA Online Store Expansion and Upcoming 11.11 Promo

Manila, Philippines – Global home furnishing brand IKEA expands the reach of its online store to more areas in Luzon together with the announcement of its 11.11 promo. Fulfillment of deliveries will be done by its partner LBC, one of the most preferred logistics companies in the Philippines.

IKEA online shoppers can enjoy 50% off on parcel delivery fees when checking out their online carts from IKEA Philippines (www.ikea.ph) this Friday, November 11, 2022.
Online shoppers can choose their Parcel and Parcel Max deliveries at the discounted rate under the 11.11 promo. These deliveries are a service LBC has been providing to the IKEA online store since September 2021.

“LBC has established a strong partnership with IKEA, one of the most popular brands in the world. We are honored to be able to serve as bridge between IKEA and their many customers and to do this by ensuring that we deliver on time and with utmost care,” Jerome S. Santos, SVP Corporate Sales.

Santos also expressed his excitement over IKEA’s planned expansion to more areas in Luzon, promising that LBC will provide the same level of service to this new customer base.

“By working closely with its business partners, LBC continues with its mandate of helping businesses move it faster and better, all in helping grow the economy. The company is already poised to service other geographical areas in the country soon as IKEA expands its parcel delivery services in the near future,” he added.

Those who are interested to know more about LBC’s business solutions can visit: https://www.lbcexpress.com/business-solutions.

Sending Money Abroad is Now Simple, Safe and Swift with IPP International

LBC, the largest express courier, cargo and logistics, and money remittance company in the Philippines, introduces IPP International, a new addition to its extensive array of services designed to move the lives and businesses of global Filipinos amidst the pandemic.

IPP International is a new Money Remittance service from LBC that allows for simple, safe and swift sending of money from the Philippines to any international destination. Through LBC’s IPP International service, people in the Philippines who need to send money to their loved ones or businesses abroad are sure to be afforded quick and reliable satisfaction. 

IPP International offers anyone in the Philippines the opportunity to remit money overseas in just 4 easy steps:

1. Head to your nearest LBC Express branch.
2. Completely fill out the Sender’s Form which will require information such as ID type, nature of work, employer or source of income, relationship to receiver, and purpose of remittance. Make sure all required fields are filled out accurately!
3. An LBC associate will then compute for your Expected Payout Amount. Please note that the Expected Payout Amount shall always be computed based on the daily exchange rate of the destination country multiplied by the Amount to Send in Pesos.
4. Pay the corresponding fee! Then make sure you send the transaction number to the recipient so they can encash the remittance.

With a growing network of over 6,400 locations, partners, and agents in over 30 countries, LBC has relentlessly enhanced their services in moving lives, businesses, and communities. LBC endeavors to deliver smiles to Filipinos all over the world and IPP International is a new LBC service designed and dedicated to fulfilling this mission.

To know more about IPP International and LBC’s other services, visit www.lbcexpress.com

LBC Amps Up Digital Services for Filipino Businesses on the Move with LBC Online

Logistics and delivery services have become the lifeline for many households and businesses especially with the stringent lockdown and those who have limited access to physical shopping spaces. The growing reliance of the general population on online delivery and services inspired LBC Express, Inc. to continue to fuel Filipino businesses by providing digital solutions to online sellers as a way to move their passions and dreams.

With the steady rise of online businesses over the last few months, LBC has launched a platform dedicated to sellers in the social sphere, LBC Online. The platform fast-tracks the business transactions by giving social sellers a tracking service for their packages and flexible collection options. LBC enables sellers through its services and with this new platform, aims to help them succeed as they continue to move their businesses forward.

Miguel Angel A. Camahort, president of LBC, said, “LBC has always been the stronghold of generations of Filipinos when it comes to cargo and courier services and we are always ready to gear up for their changing needs. As we recover our normalcy and recuperate completely from the challenges that have forced us to rethink our normal, LBC will reinvent its way of moving, its service to bridge the distance between Filipino to Filipino. We start by introducing a safe, convenient way for Filipino online sellers to manage their business.”

By signing up for an LBC Online account, sellers get to pre-process transactions online and enjoy a number of benefits including their own dashboard that allows them to track and trace their deliveries, faster transaction for a smoother branch experience, and more flexibility in payment options that lets you collect your funds at your own convenience.
Shipments can also be processed online to make your branch drop-off transactions easier and more convenient. Those who need transaction reports can rely on the platform’s dashboard — simply filter your transactions by date and download your reports to save time for more important matters.
“We hope that through LBC Online, we are in a way, lifting up Filipino online sellers with a platform that helps them manage their business at the comforts of their own homes,” adds Camahort.

To sign up for LBC Online, just visit https://lbconline.lbcexpress.com/signup.

LBC introduces more digital services

As the demand for door-to-door delivery increases, the country’s leading courier is also cutting the steps of sending parcels to any point in the country with LBC Pickup, an online booking system that allows LBC staff to get the packages directly at the home of the sender.

To also minimize the need to go to-and-fro in their local branches, LBC is enabling sending remittances from home through Instant Peso Padala (IPP) Online. With IPP Online, anyone can send money through their phones and computers, and have it claimed through thousands of LBC’s physical stores or remittance partners: Cebuana Lhuillier, MLhuillier, and Palawan Pawnshop. This service is free of transaction charges until July 5, 2020.

In view of the current situation, LBC is firm in strengthening country’s collective effort to bring the local economy off the ground. Needless to say, LBC is pioneering the next wave of services needed by the modern Filipino retailer and consumer.

For more information on LBC’s newest services, visit www.lbcexpress.com/ and https://www.facebook.com/LBCExpress/.

ABOUT LBC

LBC is the Philippines’ market leader in retail and corporate courier & cargo, money remittance, and logistics services. With a growing network of over 6,400 branches, hubs & warehouses, partners, and agents in over 30 countries, LBC is committed to moving lives, businesses, and communities and delivering smiles around the world. Listed in the Philippine Stock Exchange through LBC Express Holdings, Inc., LBC aims to deliver value to all of its stakeholders, as it has for over 60 years. Founded in 1945 as a brokerage and air cargo agent, LBC pioneered time-sensitive cargo delivery and 24-hour door-to-door delivery in the Philippines. Today, it is the most trusted logistics brand of the Global Filipino. LBC can move it for you: visit www.LBCexpress.com, or call telephone +632 8585 999 (Metro Manila), 1 800 10 8585 999 (Provincial), +632 9086 522 (Solutions) and follow LBCExpress (Facebook and Twitter).