Rimini Street Releases Free Savings Calculators for Oracle and SAP Software that Can Help Identify Hidden Savings Opportunities in Minutes

MANILA, PHILIPPINES  – Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software, and a Salesforce and AWS partner, today announced two free, online tools that work in minutes to help Oracle and SAP clients identify and unlock significant potential savings from their existing ERP investments: Rimini Street Savings Calculator for Oracle and Rimini Street Savings Calculator for SAP. Clients who choose Rimini Street have saved more than $7 billion to date, at the same time receiving more responsive and higher quality software support and a partnership that furthers their operational success. 

Value of Oracle and SAP Vendor Maintenance Fees Diminishes Over Time

Oracle’s and SAP’s profit margin on their annual software support is typically more than 90%, meaning that the software vendors may spend less than 10% of their client’s annual fees on providing service. This can lead to significant gaps against service needs, such as support for custom configurations and customized code (“add ons”) which are common amongst many Oracle and SAP licensees. 

After some number of years, both Oracle and SAP arbitrarily downgrade the scope of services available for a particular release level - yet are known to continue charging the same fee (or more) than when full support was available for the release and push for upgrades and migrations to their newest product releases that may not benefit a particular client.

For those who elect to follow the vendor-dictated roadmap, the total cost of ownership of the ERP system usually only increases, whether choosing to upgrade or maintain operations on their current release. 

Rimini Street Solutions Provide Higher Value

Rimini Street provides an annual support solution to help its Oracle and SAP clients reverse this expensive, systemic challenge by offering an immediate 50% savings on annual support fees and these other key benefits: 

• Named, dedicated primary support engineer with an average of 20 years of experience backed by hundreds of engineering talent around the world

• Guaranteed 10-minute response to priority cases, with an average of less than two minutes, to address and resolve issues faster, 24/7/365

• Support for customizations at the same level as vendor-delivered code 

• Guaranteed 15 additional years of support from time of contracting to extract maximum value of existing ERP release

• Risk avoidance related to system upgrade and migration challenges  

Rimini Street Empowers Clients with $7B Savings and Strategic Project Funding

“Industry analysts estimate most companies spend around 90% of their IT budget on daily operating expenses, leaving only 10% for investment in innovation. Rimini Street can help significantly reduce that 90% to 60% with its service solutions, enabling clients to refocus more money, staff and time towards strategic initiatives and projects,” said Seth A. Ravin, CEO, president and chairman, Rimini Street, Inc.

Select Rimini Street client examples include:

HCX Technology Partners, a Philippines-based digital business solutions provider that manages 60,000 perpetual Oracle PeopleSoft licenses for its clients, utilized Rimini Street to help “reduce the number of people providing production support and refocused them on strategic and development projects,” said Crisela de Jesus, department head, HCM and CRM solutions at HCX Technology Partners. 

NIBCO, a leading manufacturer of flow-control solutions with a rich history spanning back to 1904, found that the savings achieved by selecting Rimini Street for its SAP support maintenance has helped to “maximize the lifespan of our SAP system and to avoid unnecessarily spending money on upgrades,” said Jeff Miller, director, business relationship management at NIBCO. “We’ve been able to redirect those funds into acquisitions and developing new products. We’re now spending money on growing NIBCO, not just keeping the lights on.” 

“We invite all companies using Oracle and SAP to take just a few minutes to leverage our Savings Calculators,” said David Rowe, chief product officer and executive vice president, global transformation at Rimini Street. “Most organizations are delighted to learn the savings from a switch to Rimini Street is much more than the 50% savings in annual support fees, but can also include savings from the avoidance of forced upgrades just to retain full support, support for customizations at no additional charge, and more efficient support processes. The discovery will be eye-opening and highly opportunistic for your business.“

Explore the full Rimini Street portfolio of ultra-responsive, trusted and proven support, managed services, security, integration, observability, professional services and Rimini ONE™ end-to-end outsourcing solutions for SAP, Oracle and Salesforce applications to support competitive advantage, profitability and growth. 

About Rimini Street, Inc. 

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software and a Salesforce and AWS partner. The Company has operations globally and offers a comprehensive family of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software, and enables clients to achieve better business outcomes, significantly reduce costs and reallocate resources for innovation. To date, over 5,100 Fortune 500, Fortune Global 100, midmarket, public sector, and other organizations from a broad range of industries have relied on Rimini Street as their trusted enterprise software solutions provider. To learn more, please visit http://www.riministreet.com, and connect with Rimini Street on Twitter, Facebook and LinkedIn. (IR-RMNI) 

HCX Technology Partners Chooses Rimini Support™ for its 60,000 Oracle PeopleSoft Licenses

Manila, Philippines – Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software, and a Salesforce and AWS partner, today announced that HCX Technology Partners, a Philippines-based digital business solutions provider under the Asticom Group of Companies, has selected Rimini Support™ services for its 60,000 Oracle PeopleSoft software licenses. 

HCX Partners with Rimini Street to Overcome Challenges and Empower its Future

HCX specializes in Oracle PeopleSoft implementation for leading companies in the Philippines, covering a broad spectrum of industry clients from banking, telecommunications, ecommerce and real estate. Over the past decade, HCX has expanded its solutions offerings to include a wider range of implementation, managed integration and training services for a multitude of software such as Salesforce, Sprinklr, and DocuSign. 

In 2020, HCX conducted an evaluation project to address IT talent resourcing challenges. The project identified areas of improvement, which included:

• Optimizing annual software support maintenance fees for its 60,000 Oracle PeopleSoft licenses

• Enhancing support for customizations, which allowed HCX to address client issues more efficiently

• Streamlining IT resources by reducing the need to hire additional staff to address Oracle software issues

• Enabling the HCX IT team to focus on innovation and strategic, future-focused developmental projects.

Criselda de Jesus, department head of HCM & CRM Solutions at HCX, stated, "We were searching for a partner who could provide us with comprehensive support services to address our broader needs and optimize costs. We found the perfect solution with Rimini Street, which has not only helped us save on our budget, but also provided us with exceptional value."

"We are thrilled to have selected Rimini Support services for our 60,000 Oracle PeopleSoft software licenses. It has allowed us to reallocate budget and IT resources towards innovation projects, which will enable us to expand our technology offerings to help many more businesses in the Philippines,” said Froilan Rabatan, HCX managing director.

Rimini Street Improves HCX Operations and Empowers its Future

Since making the decision to switch their annual support to Rimini Street, HCX has benefitted from: 

• A named, dedicated Primary Support Engineer (PSE) with an average of 20 years of experience and access to the capabilities of hundreds of engineering teammates around the world

• Faster response time to address and resolve issues, with guaranteed 10-minute response time for critical issues 

• Support for customizations at the same level as vendor-delivered code

• Significant reduction in annual support fees, joining the more than 5,000 Rimini Street clients who have saved $7 billion to date 

• Improved quality of solutions, including root cause analysis. 

With the ability to reallocate budget and IT resources towards innovation projects to bolster its future, HCX is looking forward to adding technologies to their stack of offerings, including financial systems and mobile application development for self-service. 

Explore the full Rimini Street portfolio of ultra-responsive, trusted and proven support, managed services, security, integration, observability, professional services and Rimini ONE end-to-end outsourcing solutions for SAP, Oracle, and Salesforce applications to support competitive advantage, profitability, and growth. 

About Rimini Street, Inc. 

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software and a Salesforce and AWS partner. The Company has operations globally and offers a comprehensive family of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software, and enables clients to achieve better business outcomes, significantly reduce costs and reallocate resources for innovation. To date, over 5,000 Fortune 500, Fortune Global 100, midmarket, public sector, and other organizations from a broad range of industries have relied on Rimini Street as their trusted enterprise software solutions provider. To learn more, please visit http://www.riministreet.com, and connect with Rimini Street on Twitter, Facebook and LinkedIn. (IR-RMNI) 

Rimini Street Launches Rimini Watch™ to Help Organizations Ensure High Performance and Business Continuity for their Enterprise Software

MANILA, PHILIPPINES – Rimini Street, Inc. (Nasdaq: RMNI), a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products, and a Salesforce partner, announced the launch of Rimini Watch™.

Rimini Watch is a new suite of observability solutions that enable organizations operating Oracle and SAP applications and databases across all industries and geographies to benefit from innovative monitoring, health check and change management solutions. Rimini Watch eliminates the time, resource and cost challenges usually associated with continuous monitoring of critical Oracle and SAP operating processes and managing changes that can impact application and database performance and business continuity.

For years, Rimini Street has provided proven and proactive observability solutions for its clients’ enterprise software applications and databases. Three initial solutions are now being brought together and made available in the new Rimini Watch suite of observability solutions. The Rimini Watch launch follows the recent launches of the Rimini Connect™ suite of interoperability solutions and the Rimini Protect™ suite of security solutions.

Proactive, Expert Solutions for Managing Critical Enterprise Software

The new solutions are designed to continuously monitor the performance and execution of thousands of processes and identify potential issues before they happen, delivering Oracle and SAP users the predictability and confidence that their critical business applications and databases will maintain full operability.

Organizations face the challenge of managing and ensuring the continuous operation and performance of a growing number of complex software applications and databases. This effort demands a heavy financial and resource investment for already stretched IT budgets.

Rimini Watch addresses these challenges, combining observability products, managed services and professional services into a unified solution. Observability products are supported by expert engineering resources, offered on a subscription basis, and currently include:

• Rimini Watch™ for Applications – Provides improved and proactive monitoring across development, test and production environments, notifying and alerting administrators of potential issues, and is available for SAP, PeopleSoft, JD Edwards, Siebel and E-Business Suite applications

• Rimini Watch™ for Database – Provides improved and proactive monitoring of both database and infrastructure platforms, notifying and alerting administrators of potential issues, and is available for Oracle and SQL Server databases

• Rimini Watch™ for Change Management – Provides improved management, efficiency, security, and quality when executing SAP change and transport processes, providing transparency and audit trails for compliance requirements

In addition, Rimini Watch offers integrated managed services for each of the observability products, delivered by expert engineers focused on continuous monitoring, proactive problem-solving, accelerated business process troubleshooting and resolution 24/7/365.

Health check and assessment services are also offered by Rimini Street to help clients ensure their applications and databases are properly configured and continue to operate smoothly at peak performance.

Rimini Watch Ensures Business Continuity with a Breadth of Benefits

Rimini Watch solutions provide leading and innovative business-critical benefits including:

• Reduced downtime, ensures critical business applications stay up and running

• Better root cause analysis, ensures reduced operating expenses associated with problem resolution, enables agility and frees up IT resources

• Enhanced performance management, ensures clients are able to track performance of applications and take prompt action to resolve challenges when they arise

• Faster time to resolution, ensures smoother system operation, better operational efficiency and cost savings on incident management

• Documented change management, ensures changes will be managed and documented throughout the software maintenance lifecycle phases

Rimini Street is recognized for its unmatched service level agreements, with expert support provided by a team of more than 800 engineers around the world – each averaging 20 years of experience, 24/7/365 availability, and an average response time of two minutes for serious issues.

“Rimini Street supports the proactive health, wellness and smooth operation of our clients’ systems by providing solutions that enable real-time, around-the-clock monitoring of thousands of processes and data points and advanced software change management,” said Dave Rowe, Rimini Street’s EVP, chief product officer and global transformation. “Rimini Watch delivers predictability and confidence to our clients running some of the biggest and most complex Oracle and SAP enterprise software infrastructures in the world, enabling them to focus on and support their internal IT resources and capabilities on other priority needs for their business. We’re proud to lead the way in delivering innovative and comprehensive observability solutions.”

Learn more about Rimini Watch and explore the Rimini Street portfolio of ultra-responsive support and managed services for SAP, Oracle, and Salesforce applications, in addition to Rimini Street solutions for security, integration and professional services.

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. To date, over 4,900 Fortune 500, Fortune Global 100, midmarket, public sector, and other organizations from a broad range of industries have relied on Rimini Street as their trusted application enterprise software products and services provider. To learn more, please visit http://www.riministreet.com, and connect with Rimini Street on Twitter, Facebook and LinkedIn. (IR-RMNI)