Sun Life Philippines Fulfills Its Promise to Clients with Over PHP 5 Billion in Claims Paid in 2025

MANILA, PHILIPPINES (July 2026) - Keeping true to its commitment to being the Filipinos’ Partner for Life, Sun Life, the No. 1 life insurance company in the Philippines in terms of total premium income, paid more than PHP 5.25 billion claims in 2025, providing financial support to Clients when they needed it most.

 

The total amount covers claims paid across Sun Life's individual and group insurance businesses, as well as its bancassurance operations through Sun Life Grepa Financial Inc., throughout 2025. In addition to this, Sun Life also paid ₱3.17 billion in policy maturities in the past year.

 

“Every claim we pay represents a promise fulfilled to a Client or family who counted on us during an important moment in their lives,” said JJ Moreno, Country Head and CEO of Sun Life Philippines. “It reflects our commitment to providing financial support when it matters most.”

 

Sun Life continued to deliver on this promise in 2026, paying more than ₱2 billion in claims as well as releasing ₱1.4 billion in policy maturities from January – May of 2026.

 

For generations, Sun Life has helped people secure their future and live healthier lives. Claims and maturity payments reflect the company's enduring role in providing financial support and peace of mind through life's important moments.

 

To learn more about Sun Life’s products and services, visit www.sunlife.com.ph. Stay updated by following @sunlifeph on Facebook, Instagram, and TikTok.

Sun Life Philippines Wins Two Awards at Insurance Asia Awards 2026

SINGAPORE – (July 2026) – Sun Life Philippines has been recognized for excellence in both innovation and employee engagement, winning two honors at the Insurance Asia Awards 2026:

• Insurance Product Innovation of the Year – Philippines for Sun Life EasyLink Protect
• Employee Engagement Initiative of the Year – Philippines for its CX Factor Awards and Feedback Ecosystem

 

These recognitions highlight Sun Life’s continued commitment to delivering meaningful solutions for Clients and fostering a culture of excellence among its employees.

 

Expanding access to protection

 

Sun Life EasyLink Protect was developed to address persistent barriers that prevent many Filipinos from accessing life insurance, including complex medical underwriting and affordability concerns.

 

Designed as a guaranteed-issue, investment-linked plan, the product removes the need for medical exams and offers flexible, long-term protection, making insurance more accessible to underserved segments.

 

Turning Client feedback into a culture of excellence

 

Meanwhile, Sun Life Philippines’ award-winning employee engagement initiative centers on its Feedback Ecosystem and CX Factor Awards, which elevate Client feedback from fragmented inputs into a unified, actionable system.

 

By linking real client commendations to employee recognition, the CX Factor Awards empower frontliners and reinforce a culture where client experience drives performance, learning, and engagement.

 

“These recognitions reflect what matters most to us—our Clients and our people,” Sun Life Philippines Country Head and CEO JJ Moreno said. “We thank our Clients for their trust, and our employees and advisors for their dedication in living our purpose every day. We look forward to helping more Filipinos achieve lifetime financial security and live healthier lives.”