UPS PHILIPPINES RENEWS COMMITMENT TO COMMUNITY DURING GLOBAL VOLUNTEER MONTH

MANILA, May 31, 2023 – As part of the company’s annual Global Volunteer Month activities, employees from UPS teamed up with charitable organizations in Quezon City, Muntinlupa and Cebu to reinforce UPS’s commitment to giving back to the communities it serves around the world.

With this year’s projects marking a return to regular in-person activities after the switch to more virtual-based volunteerism during the pandemic, the programs provided UPS employees a chance to reconnect with the community and renew the company purpose of moving the world forward by delivering what matters.

“As this year’s global volunteer month activities draw to a close, we’re grateful to have been able to participate in more in-person projects, after having to get creative with how we carried out our volunteer programs over the last couple of years,” says Tessa Santos, UPS Philippines operation manager and Community Involvement Committee (CIC) executive sponsor.

“Two of our partners this year – SOS Children’s Village and Good Neighbors International Philippines – focus on building and supporting families and communities, which is the perfect example of delivering what matters where it’s needed most. In addition to giving us an opportunity to help the people of the community, it gives our employees a sense of accomplishment, and knowing that they are making a real difference to peoples’ lives is a hugely energizing experience.”

One of this year’s partner communities is SOS Children’s Village, an organization on a mission to build families for children in need. In order to give these children a support system and empower them to shape their own futures, UPS volunteers provided children, at first with virtual visits and then with physical ones, regular platforms on which to express themselves and build meaningful connections.

“The virtual visits we’ve done with UPS volunteers helped ensure that the social and emotional development and social integration of the children are supported,” said Romil I. Rayos del Sol, Deputy National Director of SOS Children's Villages in the Philippines.

“Our most recent project with UPS helps in providing basic needs such as food subsidies, educational supplies, additional school allowances, and funding for the improvement of the living situations in the village, youth facilities, and boarding houses. It also helps in strengthening youth empowerment and leadership by providing an opportunity to hone the leadership and project management skills of youth councils and interested young people by designing a Youth Leaders’ Summit.”

UPS also partners with another family-focused endeavor, Good Neighbors International Philippines. Established in 2008, Good Neighbors is dedicated to improving the lives of Filipinos, in particular children, through child sponsorship and community development programs. So far, the NGO has had an incredibly enlivening effect on the small town where Good Neighbors first set down roots.

“Prior to Good Neighbors, the community of Sitio Bakal was not known to many. The presence of Good Neighbors paved the way for opportunities which addressed the limitations of Sitio Bakal in terms of community involvement, livelihood and capacity building training,” said Good Neighbors’ Country Director Mr. Jae Choon Lee.

“The UPS employee engagement activity was another avenue for the Sitio Bakal community to showcase their sectoral activities and advocate for urban gardening. The facilitation of the hydroponics workshop boosted their self-confidence whilst the presentation of individual gardens gave them the opportunity to market their produce which the UPS employees wholeheartedly supported.”

 “Global volunteer month is a hugely significant time in the UPS calendar and the last couple of years have shown that we’re not going to let anything get in the way of us reaching out to the community,” added Santos.

“UPS has a set of really ambitious ESG targets, one of which is to commit 30 million volunteer hours by 2030, and another is to positively impact a billion lives by 2040. At UPS Philippines it’s an honor to be playing our part in the company achieving these goals and to be making a positive difference to the people in the communities we proudly serve.”

About UPS 

UPS is one of the world’s largest companies, with 2022 revenue of $100.3 billion, and provides a broad range of integrated logistics solutions for customers in more than 220 countries and territories. Focused on its purpose statement, “Moving our world forward by delivering what matters,” the company’s more than 500,000 employees embrace a strategy that is simply stated and powerfully executed: Customer First. People Led. Innovation Driven. UPS is committed to reducing its impact on the environment and supporting the communities we serve around the world. UPS also takes an unwavering stance in support of diversity, equity and inclusion. More information can be found at www.ups.com, about.ups.com and www.investors.ups.com.

UPS ANNOUNCES MORE ENHANCEMENTS TO EXPRESS SERVICE IN THE PHILIPPINES

MANILA – May 22, 2023, Global logistics leader UPS (NYSE: UPS) has announced the latest enhancement to its services in the Philippines in a move that will help the country’s businesses capitalize on growing consumer demand for global e-commerce deliveries.

The enhancement, which speeds up delivery times to more postal codes in Luzon, comes at a time of rapid growth for the e-commerce industry in the Philippines. It means deliveries of the UPS’s Worldwide Express shipments to more areas of Metro Manila and Pampanga can now be completed several hours earlier, either by 12:00 noon or 2:00 p.m.

This is the latest in a series of enhancements by UPS to its services in the Philippines, and follows the expansion of the company’s airport hub in Clark to increase package processing capacity. UPS also recently announced the relocation of its Cebu Center nearer to the Mactan-Cebu International Airport to offer customers more flexibility and a widened time window of up to one hour to consolidate export shipments to meet same-day departure.

“E-commerce is one of the biggest cross-border trade growth opportunities available today, particularly for small and medium-sized businesses (SMB),” said UPS Philippines Managing Director Russell Reed.

“Our own research shows that helping SMBs stay competitive is key to intra-Asia trade achieving its full potential by the end of the decade. This is why we continue to work to level the playing field by improving and enhancing the services we offer to our customers so that they can manage their inventory more efficiently, process more orders on a daily basis, and reach more of their customers faster than they could before.”

Results from UPS’s intra-Asia study show that the Philippines’ trade with 11 other leading economies in Asia Pacific could more than triple by 2030, with digitalization, e-commerce and inclusive policies for small businesses all providing growth opportunities.

The Philippines’ digital economy is expected to reach a gross merchandise value of $35 billion by 2025, up from $20 billion in 2022, according to a report by Google, Temasek, and Bain & Co. The e-commerce sector will be its main driver, which is projected to hit $22 billion by 2025, growing at a compound annual growth rate of 17% between 2022 and 2025.


About UPS 

UPS is one of the world’s largest companies, with 2022 revenue of $100.3 billion, and provides a broad range of integrated logistics solutions for customers in more than 220 countries and territories. Focused on its purpose statement, “Moving our world forward by delivering what matters,” the company’s more than 500,000 employees embrace a strategy that is simply stated and powerfully executed: Customer First.

People Led. Innovation Driven. UPS is committed to reducing its impact on the environment and supporting the communities we serve around the world. UPS also takes an unwavering stance in support of diversity, equity and inclusion. More information can be found
at www.ups.com, about.ups.com and www.investors.ups.com.

THE UPSer WHOSE JOB IS TO KEEP PUSHING BACK

Manila, Philippines — It is often said that the difference between a good colleague and a great colleague is the willingness to go above and beyond the call of duty. If that’s the case then Mang Boy Salas – one of the longest-serving employees at UPS’s Clark hub in the Philippines – is a great guy to have on your team.

Since joining UPS in 2002, Mang Boy has built a reputation as one of the most accomplished members of the company’s ground crew – and when it comes to his knowledge of one particular skill, he’s recognized as one of the best in the business.

Humble Beginnings

Mang Boy was born in Baliuag, Bulacan to a poor family of eight children, the older of two boys. His father passed away when Mang Boy was young but before he left, he urged Mang Boy to continue with his studies. The young son didn’t follow his father’s dying wish but looked instead for work to help his younger siblings complete their education. 

At 11 years old, he started shuttling regularly to and from Bulacan to Manila to do odd jobs, including working in a restaurant owned by his uncle. One day, he heard there was work available at Manila International Airport (MIA), where he eventually became a baggage loader. He did well and when one of the airport’s senior managers moved over to the then newly-opened UPS facility in Clark Pampanga, he asked Mang Boy to join him as one of the first employees. 

He was thrilled with the new job. It offered additional benefits on top of a basic salary and it meant he no longer had to take odd jobs on the side to make ends meet. 

Thanks to Mang Boy’s help and hard work, all seven of his siblings were able to finish college.

Knowing how to push back

It is now 2022, and Mang Boy is celebrating his twentieth year at UPS Clark. He has risen steadily through the ranks and established himself as the go-to guy for one of UPS’s particularly important ground operations tasks. 

“Push back” is the movement of an aircraft from a nose-in parking position to a taxi-ready position using specialized ground equipment. To the untrained eye it looks pretty simple, but it’s a delicate operation. Any error could compromise the aircraft, its passengers and cargo, as well as put the lives of the ground crew at risk. 

“It’s the final step in the loading procedure,” Mang Boy said. “Your maneuver should be calculated, the speed of movement precise.” 

He’s more than happy to share his expertise and experience with his team. New recruits who undergo further training in the United States have returned stressing how Mang Boy’s lessons helped them pass the stringent training requirements. 

Work ethic, reliability, legacy

“When people ask me why I’ve decided to stay at UPS so long, it’s because UPS is a company that has always rewarded diligence, expertise and loyalty,” said Mang Boy. 

Angelo Yutuc, UPS Clark Hub manager, said, “After 20 years, we’re still impressed by Mang Boy’s work ethic, and amazed by his outstanding results day in and day out; he’s one of the most reliable employees we’ve ever had.  

“All of us, from management to ground crew, enjoy working with him. We really look forward to him sharing his expertise with the younger members of our team, which is important for the development of the group as a whole. For UPS, being able to retain top talent for the long term serves as an inspiration to the younger members of the team and shows that having a good work ethic is an important characteristic for every successful professional.”

UPS Philippines’ Managing Director Russell Reed described Mang Boy as one of the most valuable employees of the organization. “We are grateful to Mang Boy for always putting the interests of others ahead of his own. He embodies both the customer first and people-led principles that guide everything we do at UPS.”

Mang Boy hopes his younger colleagues will be able to draw as much joy and satisfaction in their job, and at UPS, as he has. These are his three top tips for how they can do it:

• “Deliver – on schedule and in good condition. The customer paid good money and they expect good service in return.”  

• “Come to work well-rested and be prepared for the day’s tasks. You’re handling equipment to maneuver a very expensive plane and its cargo, so your full focus needs to be on the job at hand.”

• “Stay humble; don’t be arrogant. ‘Pakikisama sa kapwa’ is always important but make sure to work for a company that treats its people in the right way.

Mang Boy says he will continue to remember and share his advice with others until he finally decides to hang up his UPS uniform for good. When that day comes, he says he’s looking forward to enjoying more of the finer things in life.

“When I retire, I'll spend time with my family and friends, eat out more often, exercise a lot, go biking with my children. Maybe a few shot-shots every now and then,” he adds, grinning. 

“And I’ll be very happy and contented seeing my colleagues and the company continue to succeed for many years to come.” 

About UPS

UPS (NYSE: UPS) is one of the world’s largest companies, with 2021 revenue of $97.3 billion, and provides a broad range of integrated logistics solutions for customers in more than 220 countries and territories. Focused on its purpose statement, “Moving our world forward by delivering what matters,” the company’s 534,000 employees embrace a strategy that is simply stated and powerfully executed: Customer First. People Led. Innovation Driven. UPS is committed to reducing its impact on the environment and supporting the communities we serve around the world. UPS also takes an unwavering stance in support of diversity, equality, and inclusion. More information can be found at www.ups.com, about.ups.com and www.investors.ups.com.

UPS HOSTS FORUM ON SMALL BUSINESS GROWTH OPPORTUNITIES

CLARK, PAMPANGA, Philippines — UPS, in collaboration with Clark Investors and Locators Association (CILA) and the Philippine Exporters Confederation (PhilExport), hosted a conference on the international trade opportunities available to Filipino businesses looking to boost their future growth prospects.  

Titled “Taking businesses beyond the challenges of the pandemic”, the event took place in the Clark Freeport Zone and brought members of the small business (SMB) community together with trade and logistics experts to discuss the path forward as the world continues to look towards recovery. 

“Partnering with CILA and PhilExport gives us an opportunity to personally connect with our customers and the community to listen to the challenges they’re facing so we can provide the logistics solutions they’re telling us they need,” said Albert Sapaen Jr., UPS Philippines’ special projects and package planning manager. 

“The experience of the pandemic has shown why it is important for businesses of all sizes to build resilience and flexibility into their supply chains. Whether that’s in the form of digitalization and technology, e-commerce strategy, or exploring new trade lanes and customer bases, UPS is here to help the country’s SMBs remain agile, innovative and, ultimately, sustainable.”

The switch to digital
Since the outbreak of the pandemic, many businesses have turned to digital platforms to survive, in particular accelerating or expanding e-commerce strategies. Buying and selling online has never been more accessible, and a positive customer experience is vital when shopping online.

Digital visibility and tracking solutions such as UPS My Choice and My Choice for Business help with this from the perspective of both the buyer and the seller. UPS My Choice allows consumers the flexibility of rescheduling deliveries, even when the parcel is already in transit. My Choice for Business meanwhile allows businesses to manage outbound shipments, returns, claims and all connected tracking and delivery management tools within a real-time interactive dashboard. This allows for more accurate monitoring of the status of all deliveries which in turn makes proactive communication with customers easier.

Exploring the unexplored

A centerpiece of the effort to boost trade among Asia Pacific nations is the Regional Comprehensive Economic Partnership (RCEP), the biggest free-trade agreement ever signed. Once in force, it could benefit Filipino SMBs across a range of industry sectors, including in the form of cost savings via tariff reductions and simplified manufacturing and supply chain processes. 

However trade agreements on the scale of RCEP can be complicated, and success is not a given. SMBs should consider talking to solutions experts to uncover strategic opportunities to cut costs, improve efficiency, and streamline cross-border operations as ensuring that businesses are able to get the most out of the deal will require careful logistical planning.    

A Vital Partnership

“We understand that businesses are under a lot of pressure, so we ensure that the support we provide is comprehensive, crisis-responsive and flexible,” said Russell Reed, managing director of UPS Philippines.

“In the Philippines as in many countries across Asia Pacific, most businesses are small and medium-sized, but they contribute to more than half of the region’s economy. Because SMBs are the backbone of local economies and critical to local employment, we are committed to helping them optimize their supply chain strategies and capitalize on opportunities that will help them achieve their ambitions.”

The collaboration between UPS, CILA and PhilExport is born out of shared goals in building and empowering SMBs to achieve business growth, through the implementation of resilient technology-based solutions that spread the benefits as well as the risks among stakeholders. 

PhilExport is a non-profit umbrella organization of Philippine exporters while CILA assists member-locators at the Clark Freeport and Special Economic Zone to become globally competitive.

About UPS

UPS (NYSE: UPS) is one of the world’s largest companies, with 2021 revenue of $97.3 billion, and provides a broad range of integrated logistics solutions for customers in more than 220 countries and territories. Focused on its purpose statement, “Moving our world forward by delivering what matters,” the company’s 534,000 employees embrace a strategy that is simply stated and powerfully executed: Customer First. People Led. Innovation Driven. UPS is committed to reducing its impact on the environment and supporting the communities we serve around the world. UPS also takes an unwavering stance in support of diversity, equality, and inclusion. More information can be found at www.ups.com, about.ups.com and www.investors.ups.com.

UPS OFFERS BOOST TO SMBs WITH LAUNCH OF ENHANCED SERVICES IN THE PHILIPPINES

MANILA, Philippines, Aug. 23, 2022 — UPS (NYSE: UPS), one of the world’s largest integrated logistics providers, has introduced new service enhancements in the Philippines to boost international trade prospects for many of the country’s small and medium-sized businesses (SMB).

The enhancement sees pickup times for export shipments and customer service bookings from the National Capital Region (NCR), Laguna and Batangas extended by up to one hour. 

Meanwhile coverage of UPS’s Worldwide Express Freight (WWEF) service – a guaranteed door-to-door express freight service which delivers heavy, palletized shipments to destinations worldwide in as little as one business day – has also been expanded to 129 more postal codes in the provinces of Bulacan, Pampanga, Laguna, Tarlac and Zambales. 

“When we talk to small business owners, they often tell us they wish they had more hours in a day; so we’re delighted to be able extend pickup cutoff times to give our SMB customers in these areas more time to increase the number of orders they can process on a daily basis,” said UPS Philippines Managing Director Russell Reed.

“Getting those orders delivered to customers on time is also vital. UPS Worldwide Express Freight is a guaranteed service that allows businesses to replenish inventory faster and reduce the risk of stock-outs thereby improving their customers’ experience. For manufacturers, they can rely on receiving critical inventory and replacement parts quickly to minimize costly downtime.” 

These enhanced services come as the Asian Development Bank raised its 2022 growth forecast for the Philippine economy to 6.5% from a previous 6% projection in July, following relaxed mobility restrictions in the country, increased vaccinations as well as a rebound in investment and household consumption. The growth is expected to trickle down to the rural countryside and across the provinces, cities and towns.

About UPS

UPS (NYSE: UPS) is one of the world’s largest companies, with 2021 revenue of $97.3 billion, and provides a broad range of integrated logistics solutions for customers in more than 220 countries and territories. Focused on its purpose statement, “Moving our world forward by delivering what matters,” the company’s 534,000 employees embrace a strategy that is simply stated and powerfully executed: Customer First. People Led. Innovation Driven. UPS is committed to reducing its impact on the environment and supporting the communities we serve around the world. UPS also takes an unwavering stance in support of diversity, equality, and inclusion. More information can be found at www.ups.com, about.ups.com and www.investors.ups.com.

Grab Philippines Celebrates Buwan ng Tagapaghatid, Recognizes and Champions Grab Driver- and Delivery-Partners

24 NOVEMBER 2021, MANILA, Philippines – Grab Philippines has dedicated the month of November as Buwan ng Tagapaghatid - celebrating the invaluable contributions of Grab drivers and delivery-partners through month-long activities culminating on 28 November, Sunday. 

Grab Philippines has become more than just a source of livelihood opportunities for its partners. Over the years, Grab Philippines has deepened its relationship with every driver and delivery-partner, by helping them become the best at what they do while enhancing their competitiveness in a digital-first economy. 

Buwan ng Tagapaghatid is part of Grab Philippines’ broader range of programs and initiatives dedicated to its driver and delivery-partners. It highlights, recognizes, and celebrates, the different stories of modern-day heroism of Grab driver- and delivery-partners, while emphasizing their role in society and the economy. 

“Mahalaga ang papel ng ating mga Grab driver and delivery-partners nitong pandemya, at mas mahalaga ang kanilang magiging gampanin sa ating economic recovery. Sa pamamagitan ng ating platform, patuloy nilang tinutugunan ang mga pangangailangan ng ating mga kababayan - ito man ay sa ride-hailing o deliveries; at sa pamamagitan ng ibat-ibang programa at initiative ng Grab, natutugunan natin ang kanilang mga pang-araw-araw na pangangailangan, at natutulungan natin silang paunlarin ang kanilang mga kabuhayan. Nagpapasalamat ako sa tiwala, dedikasyon, at pakikiisa ng ating mga Ka-Grab, at makakaasa kayo na patuloy na makikinig at aalalay ang Grab sa bawa’t isa sa ating mga partners” says Grab Philippines Country Head Grace Vera Cruz.

Biggest tribute to modern-day heroes 

This year, Grab Philippines is making its Buwan ng Tagapaghatid more exciting and meaningful for its partners. 

• Grab Philippines has launched Kwentong Tagapaghatid, Biyahe Serye Comics, and 5-Star Support Film to highlight the stories of drivers and delivery-partners from the perspective of merchant-partners and consumers. 
• Select driver- and delivery-partners were also shot by renowned photographer Shaira Luna, where they are aptly portrayed as modern-day heroes. These images can be seen on LED billboards along major thoroughfares across Metro Manila.

• Driving community-wide participation and recognition for its driver- and delivery-partners in the Philippines, Grab is working together with Mastercard, Jollibee, Caltex, and other key brands and businesses for this year’s Buwan ng Tagapaghatid.

• On November 28, for every tip made using Mastercard debit or credit card, Mastercard will match the amount - essentially doubling the tips received by the partner on that day;

• Partners delivering Jollibee orders on November 28-30 will get FREE Jolly spaghetti.

• The month-long celebration is also marked by an online concert and the Grab Papugay Awards, where top-performing drivers are recognized for their hardwork the past year, and they can get the chance to take home exciting prizes such as laptops, flatscreen TVs, and motorcycles. 

• Driver and delivery-partners will also receive exclusive promo codes and perks which they can use for meals and other necessities; 

• Grab offices were turned into 5-Star Ka-Grab Pitstops where partners can drop by to get freebies from Grab’s brand partners. 

GrabExperience: Grab Philippines Leaders become delivery-partners for a day 

Despite being one of the biggest tech platforms in the country, Grab continues to keep its ears to the ground to gain unique perspectives from consumers, merchants, and partners. To kick off this year’s Buwan ng Tagapaghatid, leaders from Grab Philippines took a break from their busy routine as they become delivery-partners for a day. 

Each leader was teamed up with a delivery-partner throughout the journey - where they get first-hand on-ground experiences, allowing them to develop tailored solutions to further support Grab’s driver communities through their respective roles. 

To know more about the activities for this year’s Buwan ng Tagapaghatid, visit: https://www.grab.com/ph/driver-featured-blog/buwan-ng-tagapaghatid-2021/ 

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About Grab

Grab is a leading superapp in Southeast Asia, based on GMV in 2020 in each of food deliveries, mobility and the e-wallets segment of financial services, according to Euromonitor. Grab operates across the deliveries, mobility and digital financial services sectors in over 400 cities in eight countries in the Southeast Asia region – Cambodia, Indonesia, Malaysia, Myanmar, the Philippines, Singapore, Thailand and Vietnam. Grab enables millions of people each day to access its driver- and merchant-partners to order food or groceries, send packages, hail a ride or taxi, pay for online purchases or access service such as lending, insurance, wealth management and telemedicine, all through a single “everyday everything” app. Grab was founded in 2012 with the mission to drive Southeast Asia forward by creating economic empowerment for everyone, and since then, the Grab app has been downloaded onto millions of mobile devices. Grab strives to serve a double bottom line: to simultaneously deliver financial performance for its shareholders and a positive social impact in Southeast Asia. (www.grab.com)