Friday, July 7, 2023

PNP-ACG Gives Tips on How to Avoid Lottery Scams

Lottery Scams

The Philippine National Police Anti-Cybercrime Group (PNP-ACG) and GCash, the leading mobile wallet in the country, remind the public to be careful against so-called lottery scams.

"The modus operandi of these scams begins with victims receiving notices of winning a grand prize for a competition, lottery, or sweepstakes. Scammers will send these announcements through email, phone calls, text messages, or social media. To claim the prize, victims are asked to pay for insurance, taxes, bank fees, and courier charges. As if that wasn't enough, the scammers also request personal financial information to verify the victim's identity, which they exploit to initiate an account takeover," said PNP-ACG Spokesperson, PCapt Michelle Sabino.

To avoid these scams, the PNP-ACG and GCash are providing valuable tips to the public.

Tip #1. It is important to carefully inspect any envelopes received from sweepstakes mailers, paying close attention to the details.

Tip #2. Never divulge personal information to individuals who solicit it through email, SMS, or phone calls claiming that you have won a prize.

Tip #3. Always take the time to read and understand the fine print in lottery or sweepstakes forms, ensuring you are aware of important information such as the start and end dates, methods of participation, and any legal disclaimers.

“By following these precautions, you can safeguard yourself against potential scammers and cybercriminals,” Sabino explained.

GCash reiterates its warning to users to never share their MPIN or OTP to anyone and to avoid clicking unknown links from websites, emails, or messaging apps.

For assistance, users can contact the PNP-ACG through their hotlines at (02) 8414-1560 or 0998-598-8116, or via email at

To report scams and other fraudulent activities, users can also visit the official GCash Help Center at, message Gigi, and type "I want to report a scam." Customers can also reach out to the official GCash hotline at 2882 for inquiries and other concerns.

For more information, visit


About GCash

GCash (G-Xchange, Inc.) is the #1 Finance App in the Philippines. Through the GCash App, users can easily purchase prepaid airtime; pay bills at over 1,600 partner billers nationwide; send and receive money anywhere in the Philippines, even to other bank accounts; purchase from over 6M partner merchants and social sellers; and get access to savings, credit, loans, insurance and invest money, and so much more, all at the convenience of their smartphones. GCash is a wholly-owned subsidiary of Mynt (Globe Fintech Innovations, Inc.), the first and only duacorn in the Philippines which is a part of the country's leading digital solutions platform, Globe Group.

GCash is a staunch supporter of the United Nations Sustainable Development Goals (SDGs), particularly UN SDGs 5,8,10, and 13, which focus on safety & security, financial inclusion, diversity, equity and inclusion as well as taking urgent action to combat climate change and its impacts, respectively. 

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