iQor Qares Launches ‘Opening Doors to Education’ School Supply Donation

iQor Qares in the Philippines recently donated school bags and school supplies to elementary schools as part of an initiative to empower young students and create awareness about the importance of education. iQor Qares Philippines Foundation is a nonprofit charitable organization that supports iQor employees, their families, and their communities in need of financial assistance due to life-altering or catastrophic events.

The board of directors of iQor Qares Philippines Foundation and the steering committee worked together to gather donations from employees and enlisted the assistance of the senior leadership and human resources teams to pack the school bags. The administrative team delivered the school supplies, including notebooks, pencils, dictionaries, whiteboards, markers, modeling clay, rulers, and protractors, to the following schools:

• Angeles City, Pampanga – Cutcut Elementary School
• Mabalacat, Pampanga – Monicayo Elementary School
• Santa Rosa City, Laguna – Macabling Elementary School
• Dasmariñas City, Cavite – Paliparan 3 Relocation Site through the Kristong Hari Parish

“It was a wonderful experience having not only our senior leaders from the Philippines take part but also our chief operations officer and the other country leads from Trinidad, Colombia, and India all lend a hand to pack 500 school bags for distribution here,” said Kevin Murphy, vice president of operations. “Seeing the impact iQor Qares has had on so many really puts a smile on my face, and our team values what our organization is doing for employees and our community at the same time.”

Since early 2023, iQor Qares has provided financial assistance to iQor employees in the Philippines who have faced life-altering events and hardships. The organization also believes in giving back to the communities in which iQor operates, especially focusing on supporting public elementary school students and addressing the challenges many children face in accessing quality education.

“By rolling up their sleeves and actively engaging in the event, senior leadership exemplified the very essence of being an iQorian by setting a tangible and inspiring example for all employees. Their presence and participation sent a clear message that the company's values are not just words on paper but deeply ingrained in our actions,” said James Down, senior director of
operations.

“The ‘Opening Doors to Education’ project reflects our commitment to making education accessible and inspiring students to prioritize their learning. By offering school supplies, the initiative aims to alleviate the financial burden on families who struggle to afford basic educational materials. Moreover, it provides an opportunity for students to build their confidence and self-esteem. We hope that this project will inspire more people to contribute and initiate similar projects, ultimately creating a positive impact on education in the regions where iQor operates,” said Fleurette Navarro, chief people officer at iQor and chairperson of iQor Qares Philippines Foundation.

For more information or to donate, visit iQorQares.com. iQor Qares welcomes both one-time and recurring credit card donations from individuals worldwide. Additionally, iQor employees in the United States and the Philippines have the option to enroll in payroll donations. Every contribution is sincerely appreciated and plays a meaningful role in fulfilling the iQor Qares mission.

iQor is a value-driven global business process outsourcing organization committed to creating rewarding experiences and human connections. Employees enjoy flexible work-in-office and work-at-home positions. iQor has 17 contact centers in the Philippines archipelago spread across Luzon, Visayas, and Mindanao. Interested candidates are encouraged to visit https://apply.iqor.com.

iQor Provides Financial Aid to Employees and Communities in Need Through iQor Qares

iQor — a managed services provider of customer engagement and technology-enabled BPO solutions — celebrates the registration of iQor Qares as a nonprofit charitable organization in the Philippines. iQor Qares is one of iQor’s CSR initiatives, focused on giving back to iQor employees and their local communities by providing financial assistance to individuals facing catastrophic or life-altering events.

“The recent registration of iQor Qares as a charitable nonprofit in the Philippines will expand our ability to help our employees, their families, and our local communities in need. We are inspired by the generosity of individuals and corporations that support iQor Qares’ commitment to making a positive difference in the lives of others. We look forward to helping even more iQorians,” said Fleurette Navarro, iQor’s chief people officer and chair of iQor Qares in the Philippines.

Since 2019, iQor Qares has provided a total of $150,000 employee cases around the world. These donations have helped iQor employees rebuild their lives after natural disasters, care for loved ones in need of medical and end-of-life care, and address housing insecurity, as well as other life-altering events.

Putting people first, supporting local communities

The creation of iQor Qares highlights iQor’s company value of the need to give back, as it encourages employees to support fellow iQorians and their communities. “At iQor, we want people to succeed in their careers as well as in other aspects of their lives. Part of that success comes from providing employees with opportunities to foster interpersonal connections and contribute to their communities. In this way, we are doing our part as Filipinos to keep our bayanihan spirit alive,” said James Down, senior director for operations.

“iQor Qares has provided assistance to 54 Filipino employees, and we have committed to help another 38 more people since registering as a nonprofit in April. More than 25% of iQor employees have pledged and donated to the Philippines, totaling 8,377 PH donors to date and this number is growing! In addition, the iQor Qares steering committee has visited our sites in Clark, Fairview, Dasmarinas, Sta. Rosa, Iloilo, Bacolod, Talisay, and Davao,” said Down.

For the past 25 years, iQor has been a steadfast presence in the Philippines, with 17 contact centers in Cavite, Davao, Iloilo, Laguna, Negros Occidental, Pampanga, and Quezon City. Thus, it's only fitting that, through iQor Qares, iQor continues to actively support the communities where they operate whenever an urgent need arises. iQor Qares remains committed to expanding support in the communities where iQor employees live and work as well as in the surrounding areas.

iQor cultivates a culture that cares

iQor Qares has helped foster empathy and unity among colleagues. As James Down said, “Every iQorian can choose to give one-time or recurring contributions and 100% of the money raised for iQor Qares in the Philippines will help local employees, their family members, and their local communities in need of financial assistance due to life-altering or catastrophic events beyond their control. We can provide financial assistance to any iQorian for three such events during their tenure with us, with a maximum allocation of PHP100,000 per event (and this may be waived with approval). We value our team in the Philippines, which makes up about 80% of our total global operations.”

iQor Qares creates a sense of unity among colleagues and sustains its charitable activities, via one-time and recurring donations from iQor employees, quarterly fundraising parties, auctions, and other activities.

“I’m proud to share that every iQorian cares for their colleagues, whether it’s a team member next to them at work or in their community. Even before iQor Qares was established, we have stories of people passing the hat for fellow iQorians, helping out in any ways they can to ease others’ financial burdens. With iQor Qares, we are able to expand our existing commitment to taking care of one another,” shared Michael Oliver Dela Pena, vice president for operations.

Donate and learn more at iQorQares.com today.

iQor Continues to Bring Jobs Closer to Home as it Expands its Call Centers in Davao, Philippines

iQor Continues to Bring Jobs Closer to Home as it Expands its Call Centers in Davao, Philippines

Tech-Enabled BPO company is rapidly recruiting across Davao to meet growing client demand

iQor, a managed services provider of customer engagement and technology-enabled BPO solutions, announced today the expansion of its Davao call center, as well as the launch of a new center in the Davao Park District.

“iQor is looking forward to growing in the City of Davao,” said Senior Vice President Operations for iQor Philippines, Rod Hoddinott. “The City is an ideal region thanks to its highly proficient workforce and educated talent pool. It will remain one of our fastest growing regions as we work with clients to solve complex problems across a variety of channels.”

The new expansions in Davao are part of iQor’s 2019 growth trajectory that will bring in over 5,000 new jobs across the Philippines by the end of the year. Expanding by 70,000 square feet across the two locations, iQor has modernized its current center with a new recruiting space and expanded breakroom and game area. The newly-built center houses 1,200 call center seats and another state-of-the-art recruiting center. iQor considers Davao’s local government and community exceptional partners and has plans for further expansion in 2020.

To meet client demand, iQor has been actively recruiting over 2,000 new employees across Davao and will continue to recruit through the end of the year.

“We’re on a mission to bring jobs close to home across Luzon, Visayas and Mindanao,” said Senior Vice President Operations for iQor Philippines, Saurabh Bhaskar. “Our Davao employees enjoy effortless commutes and access to a variety of amenities within walking distance of our contact centers.”

iQor was recently nominated at the 2019 Asia CEO Awards for Diversity Company of the Year and was recognized for its commitment to the Philippines business community and job creation through its first place award for Best Company of the Year Outside National Capital Region at the 2018 International ICT Awards.

iQor operates in multiple locations throughout Dasmariñas, Davao, Iloilo, Talisay, Bacolod, Santa Rosa, Fairview, Metro Manila, and Clark.

To learn more about growing your career at iQor, please visit: www.iqor.com/careers.

About iQor

iQor is a managed services provider of customer engagement and technology-enabled BPO solutions. With 45,000 employees in 9 countries, we partner with many of the world's best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services. Our award-winning technology, logistics, and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes for our partners across the customer and product life cycles. For more information, please visit us at www.iqor.com or follow us at www.twitter.com/iqor.

Maxicare Forges Alliance with Alorica

Maxicare Healthcare Corporation, the country’s leading healthcare provider, recently partnered with Alorica, the largest provider of customer experience solutions to the U.S. market, to provide its employees with accessible, superior, and quality healthcare.  Maxicare unveiled its newest health pod at the Alorica Makati office to provide employees fast and convenient access to healthcare services. The latest health pod is a fully automated system that manages patient-queuing, and makes gathering of initial vital signs quick, accurate, and hassle-free. With the new health pod, BPO employees have a convenient and time-saving way to get their LOA (letter of authorization). Other services include taking one’s blood pressure, temperature, and BMI (Body Mass Index). It is located at 2310 Chino Roces Ave, Makati, Metro Manila. In photo (L-R): Maxicare AVP for corporate sales Cecilia David, SAVP for corporate sales Fiona Lava, Lockton Benefits Group VO head Rhea Ablan, Maxicare VP for operations Roberto Herrera, director for compensation Blessilda Miguel, HR senior manager Raymond Alejandrino, benefits manager for employee experience benefits delivery Leslie Marie Petines, compensation manager Marvin Hernandez, client services manager Princess Gabuya, and Lockton Benefits Group AVP head for medical support services Dr. Mark Malanay.

Concentrix SVP in Manila for Women’s Forum

Jyllene Miller, Concentrix Senior Vice President, Client Engagement Strategy and Marketing, was in Manila as a special speaker for the Network of Women (NOW), a regular forum organized by Concentrix for its women workforce around the world. Miller, the executive sponsor of NOW, shared some of her strategies for success. She also highlighted the importance of building a communication network in promoting employee development while fostering diversity and inclusiveness. NOW is focused on empowering the women workforce of Concentrix for growth and leadership through development activities that build skills and move their careers forward. The program provides participants with valuable life skills such as financial management, strategies for success, and even self-defense, to better equip them in dealing with life’s various challenges. More importantly, the program promotes gender-inclusiveness by building a support network and giving each participant a voice. Concentrix Philippines is one of the first locations to embrace NOW. Learnings and insights from the successful implementation of the program are being adopted by Concentrix locations across the world.

About Concentrix

Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a leading business services company. We focus on customer engagement and improving business outcomes for over 450 global clients across many continents. Our 100,000+ staff deliver technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics and back office solutions in 40+ languages from 125+ delivery centers. We serve automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; and energy and public sector clients. Visit www.concentrix.com to learn more.

About SYNNEX

SYNNEX Corporation is a Fortune 500 corporation and a leading business process services company, providing a comprehensive range of distribution, logistics and integration services for the technology industry and providing outsourced services focused on customer engagement strategy to a broad range of enterprises. SYNNEX distributes a broad range of information technology systems and products and also provides systems design and integration solutions. Concentrix, a wholly-owned subsidiary of SYNNEX Corporation, offers a portfolio of strategic solutions and end-to-end business services around customer engagement strategy, process optimization, technology innovation, front and back-office automation and business transformation to clients in ten identified industry verticals. Founded in 1980, SYNNEX Corporation operates in numerous countries throughout North and South America, Asia Pacific and Europe. Additional information about SYNNEX may be found online at www.synnex.com.

Safe Harbor Statement

Statements in this news release that are forward-looking involve known and unknown risks and uncertainties which may cause the Company's actual results in future periods to be materially different from any future performance that may be suggested in this release. The Company assumes no obligation to update any forward-looking statements contained in this release.

Copyright 2018 Concentrix Corp. All rights reserved. SYNNEX and CONCENTRIX are registered trademarks of SYNNEX Corporation, used under permission. Reg. U.S. Pat. & Tm. Off. DIFFERENT BY DESIGN is a trademark of Concentrix Corp. Other names and marks are the property of their respective owners.

Concentrix Philippines Cherishes a Day of Fun and Games at National Children’s Hospital

Leading global business services company Concentrix Philippines, partnering with United Airlines, brought smiles to the faces of young patients as they were gifted with Ben Flyin’ Adventure bears. The occasion was the Adventure Bear Program organized annually by United Airlines. This year, it was held at the National Children’s Hospital, which is dedicated to serve the pediatric needs of indigenous patients. Concentrix Philippines held fun games and activities at the event, served meals, and distributed happiness bags and other prizes, which greatly lifted the mood of the children. Photo shows United Airlines’ senior managers for Contact Center Supplier Performance, Mark Seville and Joyce Neumeyer, with Concentrix Philippines volunteers.

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About Concentrix

Concentrix, a wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a leading business services company. We focus on customer engagement and improving business outcomes for over 450 global clients across many continents. Our 100,000+ staff deliver technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics and back office solutions in 40+ languages from 125+ delivery centers. We serve automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; and energy and public-sector clients. Visit www.concentrix.com or follow @Concentrix on Twitter.

About SYNNEX

SYNNEX Corporation (NYSE: SNX) is a Fortune 500 corporation and a leading business process services company, providing a comprehensive range of distribution, logistics and integration services for the technology industry and outsourced services focused on customer engagement strategy to a broad range of enterprises. SYNNEX distributes a broad range of information technology systems and products. SYNNEX also provides systems design and integration solutions. Concentrix, a wholly-owned subsidiary of SYNNEX Corporation, offers a portfolio of strategic solutions and end-to-end business services around customer engagement strategy, process optimization, technology innovation, front and back-office automation, and business transformation to clients in ten identified industry verticals. Founded in 1980, SYNNEX Corporation operates in numerous countries throughout North and South America, Asia-Pacific and Europe.  Additional information about SYNNEX may be found online at www.synnex.com.

*This is Press Release

TaskUs Partners with Color Manila of CM Challenge Run Held at Clark Pampanga

TaskUs, headquartered in Los Angeles, and best recognized by Inc. 500 as one of the 5000 Fastest Growing Companies in America, is rapidly expanding in the Philippines today.  It currently has 7,500 employees and five sites, and is best known as the “secret behind the phenomenal scaling of some of the world’s companies”, such as Twitter, Groupon, Tinder, Shopify and Whisper, among others.

Known as ridiculously good at powering tech startups; it has partnered with Color Manila, the country’s most aggressive ‘concept fun-run’ organizer, for its CM Challenge Run held last March 19, 2017, at Clark Parade Grounds in Pampanga.

The partnership makes perfect sense, “As a company that cares deeply about affecting people in meaningful and revolutionary ways, TaskUs finds a kindred spirit in Color Manila, as they find purpose in bringing color to people's lives. We genuinely care about our employees' overall well being, and this includes their physical and emotional health. Work-life balance is important, so a colourful fun run that defies norms and gives people the opportunity to not just explore an avenue for healthy recreation but also create connections with other human beings who enjoy the same things, is something that we definitely support”, says Rey Salazar Jr., Brand Director of TaskUs.

Thousands of runners trooped to Clark as early as 4 a.m., to participate in the race’s various finishes, such as 3K, 5K and 10K.  Runners also enjoyed taking selfies and were given limited edition goodies as they immersed with employees at the TaskUs branded color station inside Clark Parade Grounds.  TaskUs employees from the House Teamwork Nepo, Angeles site also took the opportunity to join the colorful and challenging event.

“TaskUs today is expanding rapidly and has transformed to something more than just a company.  It is a movement.  We change what it means to work in this industry; not by idly accepting the status quo, but by taking smart risks, and finding new ways to do things better”, adds Ma.Isabel Bernal, VP of Culture.

For more information about TaskUs, please visit www.taskus.com and facebook.com/taskusph
See a TaskUs site open in Batangas City this March 2017


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ABOUT TaskUs:

     A startup for startups, TaskUs is a place where #OnlytheEvolved come together to bridge the gap between those who want to #BeBetter by revolutionizing the ways the world works, and the ever-evolving technological landscape. We believe in combining exceptional individuals with promising technologies to create innovative and exciting opportunities and applications for any and all situations.



*This is Press Release