TP and Globe Celebrate 15 Years of Shared Success

TP in the Philippines and Globe Telecom recently marked a historic milestone as they celebrated 15 years of strategic partnership. The event, themed “Celebrating a Crystal Partnership: 15 Years of Shared Success,” brought together executives, employees, and community partners for a day of service leadership, recognition, and renewed commitment. 

The program began by reinforcing TP and Globe’s shared mission of creating positive social impact through a collaboration with the Kythe Foundation to support children facing chronic illnesses. This was followed by a leadership-led plenary session, where milestones from the past 15 years were highlighted, and the path ahead was charted. 

Rahul Jolly, Chief Executive Officer of TP in the Philippines, emphasized the strength of the partnership: “Fifteen years of partnership is a testament to trust, collaboration, and the shared vision to deliver exceptional value. As we celebrate this achievement, we also look forward with resolve to innovate, transform, and scale greater heights with our people and partners.” 

Chief People Officer of TP in the Philippines, Jeffrey Johnson, highlighted the importance of people and culture: “At the heart of this 15-year partnership with Globe are our people—their talent, resilience, and passion for delivering excellence. This celebration is more than a milestone; it is a recognition of the culture we have built together, one that champions growth, empowers individuals, and fosters lasting impact. As we look to the next decade, our commitment remains clear: to invest in our people and to create opportunities where they can thrive.” 

The milestone event featured the Project ECHO Batch 2 graduation, recognizing deaf and hard-of-hearing individuals who serve as Globe customer experience representatives. There were also specific recognition ceremonies, such as the Globe Persona Awards, recognizing individuals whose performance and traits best reflected Globe’s values; the Longevity Awards, which honor loyalty and commitment to employees who have served for significant milestones, embodying TP’s culture of appreciation; and the Outstanding Contribution Awards, presented to employees whose dedication and performance exceeded expectations. 

Aileen Burgos, Globe Vice President for Customer Experience Management, added that “Fifteen years of partnership with TP is not just about business results, it’s about creating meaningful customer experiences and empowering communities. Together, we’ve built a collaboration anchored on trust, innovation, and shared purpose. As we look to the future, Globe remains committed to working with TP in pushing the boundaries of service excellence and delivering real impact for our customers and stakeholders.” 

The celebration concluded with dinner, where leaders and employees reaffirmed their commitment to the next decade of innovation and shared achievement.

TP Opens Second Davao Site, Strengthens Mindanao Footprint with State-of-the-Art, Scalable Hub

TP in the Philippines (formerly Teleperformance), a leader in digital business services, today announced the launch of TP Davao Uprise, its second site in Davao City and fourth across Mindanao, reinforcing the company’s long-term commitment to regional growth, talent development, and inclusive job creation in the Philippines.

Located at The Uprise at Felcris Centrale Mall, a PEZA-accredited development, the new site currently serves global and domestic markets and is scalable for expansion as needed. Apart from the operations areas, the site also houses a recruitment hub and several recreational spaces including a fully equipped gym, a karaoke room, and a basketball half court.

“The launch of TP Davao Uprise reflects our confidence in Davao City as a strategic growth hub and in Mindanao as a critical pillar of the country’s IT-BPM industry,” said Rahul Jolly, CEO of TP in the Philippines. “With scale-ready infrastructure, deep talent pool, and strong public–private collaboration, Davao continues to enable us in TP to deliver world-class service to our clients.”

Key regional officials from Davao’s local government units and industry partners were present at the opening of TP Davao Uprise including Mindanao Development Authority (MinDA), Davao Chamber of Commerce and Industry, ICT Davao, Department of Information and Communications Technology (DICT) in Davao, and the IT & Business Process Association of the Philippines (IBPAP).

MinDA Chair Leo Magno shared how the IT-BPM industry is one of the fastest growing sectors of our economy and a powerful driver of job creation, exports, and digital transformation. “Investments such as TP's expansion in the Davao Region translate the national vision into concrete outcomes - generating quality, future-ready jobs for Mindanaoans.”

He further adds that “as TP continues to expand its footprint in Mindanao, it also creates a strong demonstration effect. It sends a clear message to other investors, both local and foreign, that Mindanao is open, capable and ready for business.”

Domain-Ready Talent Pool

Davao City is home to over 100,000 IT-BPM professionals, the largest talent hub in Mindanao and expanding since last year. The region is well-known for a strong talent pool for English proficiency and low attrition. The city’s workforce offers deep domain expertise, particularly in travel and hospitality services, supporting functions such as guest services, reservations, and itinerary logistics.

“People are at the center of our growth strategy, and Davao continues to prove itself as a destination for resilient, highly capable, and customer-focused talent,” said Jeffrey Johnson, Chief People Officer of TP in the Philippines. “TP Davao Uprise expands our ability to provide meaningful employment, career mobility, and skills development while supporting clients that require specialized, domain-ready teams.”

Recognized Digital and Business Hub

Davao City’s position as a leading digital growth center is reinforced by its recognition as a Digital Cities Awardee and a DICT–IBPAP Center of Excellence, as well as its ranking in the top 10 of the 33 highly urbanized cities in the DTI’s Cities and Municipalities Competitiveness Index in the past years.

The launch of TP Davao Uprise marks the next phase of expansion, underscoring TP’s long-term investment in Mindanao as a growth engine for both the company and the national economy.

Strategic Location and Connectivity Advantage

Situated in the center of Davao City, TP Davao Uprise anchors operations within the growing Davao Region economy, the principal trade and commercial hub of Mindanao. The site offers strong visibility and access to a growing consumer and talent base, supporting workforce mobility and business continuity.

Its proximity to Francisco Bangoy International Airport, which is set to scale up to 13 million passenger capacity this year, strengthens domestic and international connectivity. The site is also near Sasa Wharf, supporting passenger terminal access, and is future-ready with major infrastructure projects underway, including the High Priority Bus System and the proposed 102-kilometer Mindanao Railway.

TP Davao Uprise builds on the company’s strong presence in Mindanao complementing its existing operations in SM Davao in Matina (Davao City), Cagayan de Oro City, and micro-site operations in General Santos City. Together, these locations position Mindanao as a strategic delivery cluster supporting the region’s fast‑growing digital services sector.

MinDA Chair Leo Magno shared how the IT-BPM industry is one of the fastest growing sectors of our economy and a powerful driver of job creation, exports, and digital transformation. “Investments such as TP's expansion in the Davao Region translate the national vision into concrete outcomes - generating quality, future-ready jobs for Mindanaoans.”

He further adds that “as TP continues to expand its footprint in Mindanao, it also creates a strong demonstration effect. It sends a clear message to other investors, both local and foreign, that Mindanao is open, capable and ready for business.”

Domain-Ready Talent Pool

Davao City is home to over 100,000 IT-BPM professionals, the largest talent hub in Mindanao and expanding since last year. The region is well-known for a strong talent pool for English proficiency and low attrition. The city’s workforce offers deep domain expertise, particularly in travel and hospitality services, supporting functions such as guest services, reservations, and itinerary logistics.

“People are at the center of our growth strategy, and Davao continues to prove itself as a destination for resilient, highly capable, and customer-focused talent,” said Jeffrey Johnson, Chief People Officer of TP in the Philippines. “TP Davao Uprise expands our ability to provide meaningful employment, career mobility, and skills development while supporting clients that require specialized, domain-ready teams.”

Recognized Digital and Business Hub

Davao City’s position as a leading digital growth center is reinforced by its recognition as a Digital Cities Awardee and a DICT–IBPAP Center of Excellence, as well as its ranking in the top 10 of the 33 highly urbanized cities in the DTI’s Cities and Municipalities Competitiveness Index in the past years.

The launch of TP Davao Uprise marks the next phase of expansion, underscoring TP’s long-term investment in Mindanao as a growth engine for both the company and the national economy. 

Strategic Location and Connectivity Advantage

Situated in the center of Davao City, TP Davao Uprise anchors operations within the growing Davao Region economy, the principal trade and commercial hub of Mindanao. The site offers strong visibility and access to a growing consumer and talent base, supporting workforce mobility and business continuity.

Its proximity to Francisco Bangoy International Airport, which is set to scale up to 13 million passenger capacity this year, strengthens domestic and international connectivity. The site is also near Sasa Wharf, supporting passenger terminal access, and is future-ready with major infrastructure projects underway, including the High Priority Bus System and the proposed 102-kilometer Mindanao Railway.

TP Davao Uprise builds on the company’s strong presence in Mindanao complementing its existing operations in SM Davao in Matina (Davao City), Cagayan de Oro City, and micro-site operations in General Santos City.  Together, these locations position Mindanao as a strategic delivery cluster supporting the region’s fast‑growing digital services sector.