Sunday, July 3, 2016
GoAutoDial, the Philippines foremost open source web based call center system is not only usable via the its cloud based system JustGoCloud, but also with itsJustGoPremise
The JustGoPremise is GoAutodials onsite version. They will remotely install and configure our GOautodial call center software on your servers. CentOS 5,6 or 7 is required. The onsite installation is the best way for those that want to have their own installation of GoAutoDial hosted in their own servers. The onsite version has all the same bells and whistles as the cloud version all in the safety of your own onsite servers. How to get started?
Proof of identification (governmentissued photo identification and recent utility bill driver's license, passport, cable, water, electricity and etc)is required to get started with all subscriptions. **predictive dialing works best with 10 agents or more
Want to see it in action?
Here’s a link to the demo. Live demo: http://demo.goautodial.com/
What are the server specs I need for 10 seats?
For aggressive dialing (predictive and autodial):
8 Core Xeon (or equivalent)
8 GB RAM
500 GB SSD
For inbound, manual, Progressive and B2B calls:
4 Core Xeon (or equivalent)
8 GB RAM
500 GB SSD
What are the desktop specs for my agents?
A dual core computer with 2 GB of RAM and a USB headset. What are the recommended softphones?
Linux: Twinkle (http://twinklephone.com) or Zoiper (http://zoiper.com)
Mac: Xlite/Eyebeam (http://counterpath.com) or Zoiper Windows: Xlite/Eyebeam
What codec should I use on my softphones?
If your agents and server are on the same network, Ulaw is recommended
Pricing & Billing FAQs
What form of payments do you accept?
We accept PayPal, Western Union and Wire Transfer. If via PayPal, the following
documents are required:
■ A screenshot of your email address shown in your PayPal account.
■ Copy of a government issued photo identification that matches the name on the PayPal account.
■ Copy of a recent utility bill (cable, water, electricity, etc.) that matches the address on the PayPal account.
Can I upgrade or downgrade my subscription?
Yes! We do not require any commitment. You can upgrade, downgrade or cancel at
any time. You will be charged or credited the prorated amount for your subscription
difference. How do I cancel my account?
You can cancel your account anytime. Just file a support ticket with your cancellation
What's your refund policy?
Call minutes: We offer refunds on remaining prepaid balance on our JustGoVoIP SIP service for payments made within 7 days. Monthly Subscriptions: We do not offer refunds for monthly subscriptions on our JustGoCloud Packages (Go Small, Medium, Large and Enterprise), managed Services, DIDs or Toll Free Numbers Prepaid Technical Support and Consulting Services: We offer refunds only if no technical support or consulting services has been rendered. There are no refunds for onetime/setup fees
*This is Press Release